Terms & Conditions
PaymentsWe only accept bank transfer this moment. I will email the bank detail with the order confirmation.
ShippingWe aim to dispatch the stocked items in 3 - 5 working days after the confirmation of your purchase and payment so you generally receive the item within 7-14 days after your order. It may take slightly longer if the item is out of stock.
We ship our product by Registered mail. Please email us of you want the Item sooner, we can send the item by Special delivery ( +£5.00 ).
Important information for customers from outside EU countries
If your order is to be delivered outside the European Union, it may attract import duty and local sales taxes which customers will need to pay on receipt of the shipment. Any additional charges for customs clearance must be borne by you. These rules vary by country and your local government determines duty and customs charges, so you should contact your local customs office for further information.
Returns & exchangesIf you are in any way unhappy with your goods you may send them back for an exchange or a full refund to: our office. Please let us know then we will email the address.
Goods must be returned within 14 days of dispatch. We ask that you return the goods unused, with all the original tags intact. We request that you please enclose the invoice supplied with your delivery. Unfortunately, we cannot refund or exchange used or customer damaged items (statutory rights not affected). Please note that we are not responsible for return postage. When you return goods, please retain proof of posting from your shipper. Without this we cannot be responsible for any items that fail to reach us.
PrivacyWe will not divulge your email, postal address or telephone number.
We may contact you either by post, email or telephone, primarily as customer service following up on any issues with an order or to answer any questions you may have.
We will not pass on your e-mail address to any other company.
Product descriptionWe have made every effort to ensure product photographs, description and details listed on the site are accurate. However, slight differences in colour and texture may occur. Please note all measurements are approximate.
We will not divulge your email, postal address or telephone number to any other company. We may contact you either by post, email or telephone, primarily as customer service following up on any issues with an order or to answer any questions you may have.